Freedom of Information

Freedom of Information

The Freedom of Information Act 2000 (FOI) provides everyone, anywhere in the world, with a right of access to information held by public authorities subject to certain disclosure exemptions under the provisions of the Act.

There is a list available of of the various types of information the Council holds or publishes and is known as the Icon for pdf publication scheme [570.92KB]. It statutory registers and information about services. It is available for download from this page.

How does FOI work?

Any request for information is effectively an FOI request unless:

The request is for personal information about the applicant, which means the request is dealt with under the Data Protection Act 1998. Further information can be found on Data Protection pages.

The request is for information about the state of the land (flora, fauna, water etc) means the request will be dealt with under the Environmental Information Regulations 2004.

If the information does not fall within either of the above it is dealt with as an FOI request and should be directed in the first instance to the service which could most appropriately deal with the request. However, if you are unsure of where to direct your request for information please email: or write to the FOI officer, South Bucks District Council, Council offices, Capswood, Oxford Road, Denham, Bucks, UB9 4LH

Information Commissioner

The Information Commissioner's Office (ICO) is the UK's independent authority set up to promote access to official information and protect personal information by promoting good practice, ruling on eligible complaints, providing information to individuals and organisations, and taking appropriate action when the law is broken. However it is important to note that the Commissioner will only consider complaints when the complainant has exhausted the complaints route of the organisation that they have requested information from. In this case any dissatisfaction with the outcome of an FOI request must be submitted in writing using the Council's complaints procedure and only when this has finished can a complaint or appeal be lodged with the Commissioners office.

For more information on the work of the Information Commissioner:

The Information Commissioner's Office
Wycliffe House
Water Lane
Tel: ICO - helpline

Information Commissioner's Office

Information Tribunals Service
Once any complaints or issues have been resolved by the Information Commissioner their decisions can be appealed and these are heard by the Information Tribunals Service.