Use of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Our Use of Cookies

So service is available when you want it and fast, we measure numbers and volumes of visitors
Once you have logged on with username and password, so you don't have to do it for every Web page you request from our service

  • To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used.
  • To remember your selections or preferences that you've already made when looking at information or using a service
  • To understand where you may have difficulty in using the service, in order to make it easier in future for you to complete your task
  • In completing a task, to enable you to complete the task without re-entering information already given
  • When we provide links to third party services you find useful, they may place a cookie on your device to make their service easier to use.
  • If you have answered a survey, in order to prevent another invitation to respond to it

Types of Cookies
Session cookies are set by the site, but are deleted when you close your browser.

Session cookies
DomainName of cookie{44DC49B8-5AAD-4093
Expiry: 25 Apr 2014
Expiry: 25 Apr 2012
Expiry:25 Oct 2012


Third Party session cookies
DomainName of cookie
Expiry: 25 Apr 2014
Expiry: 25 Apr 2014{44DC49B8-5AAD-4093
Expiry:26 Apr 2013
Expiry: 25 Apr 2014
Expiry: 25 Apr 2012
Expiry:25 Oct 2012
Expiry: 20 Jan 2015

Controlling and deleting cookies

You can manage these small files yourself and learn more about them through "Internet browser cookies - what they are and how to manage them". GOV.UK cookies  You can also set your web browser to accept or reject cookies, or tell you when a cookie is being sent. You can delete cookies from your computer. Please be aware that some websites may not work properly with the cookie option turned off.

A guide to controlling cookies