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Our Complaints Procedure

• Our Customer Relations Policy
• How to Contact Us
• Other Useful Contact Information
• Our Three-Stage Approach
• Our Customer Response Targets
• Comments and Complaints Onlineform
• Contact us/Where to find us

  Most problems can be nipped in the bud, without the need for you to make a formal complaint. If you are dissatisfied with one of our services, please contact the team or member of staff involved. If this does not deal with your concerns, or if you wish to make a formal complaint, we operate a 3-stage procedure.

  Contact Us:
  Tel: 01895 837200
  Email: feedback@southbucks.gov.uk

  Opening hours:
  Monday - Wednesday 9.00 a.m. - 5.30 p.m.
  Thursday - Friday 9.00 a.m. - 5.00 p.m.
  Weekend - CLOSED