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South Bucks District Council
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Community Trigger

What is Community Trigger?

The Community Trigger is a means by which victims of persistent anti-social behaviour can request a review of their case. Once the Community Trigger process has been requested, the relevant agencies, which may include the local authority, police, health providers and/or social housing, will work together and decide whether any further action can be taken to resolve the issue.

It is important to remember that Community Trigger is not for making a complaint or reporting new anti-social behaviour cases. If you want to make a complaint about the way in which an organisation has dealt with your case, you should enquire with them about their complaints procedure.

When should I use Community Trigger?

The community trigger is for you if you feel that no one is dealing with the anti-social behaviour problems you are experiencing.

If you have already reported the problem to the council, police or housing provider, the community trigger is a way for you to ask the agencies to review your case. It will make sure we work together to try and solve the problem.

How do I request a Community Trigger?

You can apply for a Community Trigger response via telephone, email, by post or online.

Criteria for requesting a Community Trigger:

There has to be a minimum of 3 reported incidents/complaints from one person or 5 reported incidents/complaints from different people within a six month period.

Each anti-social behaviour incident/ complaint has to have been reported within one month of the anti-social behaviour taking place.