The Community Trigger is a means by which victims of persistent anti-social behaviour can request a review of their case.
Once the Community Trigger process has been requested, the relevant agencies, which may include the local authority, police, health providers and/or social housing, will work together and decide whether any further action can be taken to resolve the issue.
It is important to remember that Community Trigger is not for making a complaint or reporting new anti-social behaviour cases. If you want to make a complaint about the way in which an organisation has dealt with your case, you should enquire with them about their complaints procedure.
When should I use Community Trigger?
The community trigger is for you if you feel that no one is dealing with the anti-social behaviour problems you are experiencing.
If you have already reported the problem to the council, police or housing provider, the community trigger is a way for you to ask the agencies to review your case. It will make sure we work together to try and solve the problem.
How do I request a Community Trigger?
You can apply for a Community Trigger response by completing the online form or .
Criteria for requesting a Community Trigger:
There has to be a minimum of 3 reported incidents/complaints from one person or 5 reported incidents/complaints from different people within a six month period.
Each anti-social behaviour incident/ complaint has to have been reported within one month of the anti-social behaviour taking place.