Our Complaints Procedure
Most problems can be nipped in the bud, without the need for you to make a formal complaint. If you are dissatisfied with one of our services, please contact the team or member of staff involved. If this does not deal with your concerns, or if you wish to make a formal complaint, we operate a 3-stage procedure.
Contact Information and Opening hours.
Monday - Wednesday 9.00 a.m. - 5.30 p.m.
Thursday - Friday 9.00 a.m. - 5.00 p.m.
Weekend - CLOSED