Search site
South Bucks District Council
Search site

Food Hygiene Rating Scheme

The Food Hygiene Rating Scheme (FHRS) makes it easier for consumers to choose places with good hygiene standards when they're eating out or shopping for food.

The food hygiene rating tells customers about the hygiene standards in restaurants, pubs, cafes, takeaways, hotels, supermarkets and other places they go to for food, such as lunch clubs or sports venues.

Businesses are given a hygiene rating following an inspection by an Environmental Health Officer. The hygiene rating depends on the standards of hygiene found at the time of the inspection. If you find that a business is not displaying their rating by displaying a door sticker or a certificate, you can find the rating published online: Search for Food Hygiene Ratings

How is the rating worked out?

The officer inspects a business to check that it meets the requirements of food hygiene law, specifically they will check:

  • How hygienically the food is being handled - how is it prepared, cooked re-heated, cooled and stored
  • The condition of the structure - surfaces, cleanliness, layout, lighting, ventilation
  • The management of the business - including the documented management system and records in place to ensure the food being produced is safe.

The ratings given are on a scale from '0' at the bottom, which means that urgent improvement is necessary, to '5' at the top, which means that the business was found to have 'very good' hygiene standards. Any business should be able to reach this top rating. The food hygiene rating is not a guide to food quality.

If you are a business wishing to:

  • make improvements following an inspection, please visit our Fact Sheet and Hygiene Rating Improver page.
  • make an appeal against a rating; request a revisit; or add a comment against your score on the website, please visit our Safeguards for Businesses.
  • make the most of your food hygiene rating, visit the Food Standards Agency's web page FHRS Promotional Toolkit