Chargeable garden waste
Customer notice: We are currently unable to process subscriptions for new or renewing customers. Subscriptions will reopen from 1 March 2018.
The garden waste collection service costs £38 per bin, per year.
Subscriptions last 12 months, on a rolling agreement.
Collections take place every two weeks, on the same day as your recycling. The garden waste collection service is suspended between Monday 25 December to Monday 8 January (inclusive)
We will only empty garden waste bins for which a valid subscription has been paid.
We will not empty bins that contain the wrong items, are too heavy to be collected safely or where the garden waste is wedged / frozen.
If you think your bin has been missed for none of the above reasons, please report the miss using our online form. Reports must be made within 24 hours of the miss occurring, we will not return for any missed collections reported to us after this timeframe.
When will I receive my bin?
Customers who already have a bin should continue to use the bin at their property.
If you require a new or additional bin, we will endeavour to deliver the bin at the earliest convenience. This will usually take up to 10 working days, and all efforts will be made to ensure that customers receive a full 12 months subscription.
Terms and conditions
Please read thebefore subscribing to the service.
We are currently unable to process subscriptions for new or renewing customers. Subscriptions will reopen from 1 March 2018.