Homelessness and Homelessness Prevention

If you need help please telephone the Housing Options Team 01895 837200 at all times including when the offices are closed.

If you are homeless or threatened with homelessness it is very important to get advice as soon as possible to explore options that may be available to prevent the situation getting any worse. The earlier you do this the better the chance of resolving problems.

All local authorities have emergency powers to help some homeless households in certain very prescribed and defined circumstances. The housing options advisor would discuss how to make an application for this help if it is appropriate for you. Our priority will always be to try to prevent homelessness situations arising wherever this is possible so the earlier you ask for help and advice the better.

The emergency powers are there, when all else fails, to support people who are considered to be the most vulnerable, including for example, expectant mothers, parents with dependent children, those over retirement age, those who are assessed as medically vulnerable for some reason and people fleeing from domestic violence….

Homelessness and the circumstances considered to constitute a threat of homelessness are also very specifically defined for the purposes of these powers so again it is important that you talk to an advisor and discuss your particular situation if you think there is any possibility you are going to be threatened with losing your home for any reason. You will need to be able to prove the things that you claim and show that you have acted reasonably and have not done anything that could mean that your situation is your fault.

Office Opening Hours
Mon - Wed 9.00-5.30
Thurs – Fri 9.00-5.00