07 September 2008


Homelessness

This service is managed by Paradigm Housing on behalf of South Bucks District Council. 

The Council has set Service Standards you can expect to receive from Paradigm Housing in this area of work. 

You are considered to be homeless if, for example:

  • You have no accommodation in the UK or elsewhere which you are reasonably entitled to occupy
  • You have a home but are unable to gain entry into it or it may not be reasonable or safe for you to stay there
  • Your home is a 'moveable structure' (eg. A caravan or houseboat) which cannot be lawfully placed elsewhere
  • You are threatened with homelessness within 28 days.

Some people qualify for emergency accommodation and re-housing, others are given help and advice to prevent their homelessness, explore other options, or find another home.

If after making a homeless application you are unhappy with the outcome you can ask, in writing, for the Council to review the decision.

Right of Review

The Housing Act 1996 gives you the right to request a review of the Council's decision on your homelessness application. Any request for a review must be made to the Council in writing within 21 days of receiving the decision letter and addressed to Sean Hughes Housing Strategy Manager, South Bucks District Council, Capswood, Oxford Road, Denham, Bucks. UB9 4LH.

If you require independent advice you can contact SHELTER, 21 Church Street, Slough. Tel. no. 01753 691844, The Citizens Advice Bureau, or a solicitor.

Accessing the Service:

If you are homeless, or threatened with homelessness, you should contact Paradigm Housing Customer Services on  01494 830991.  This number should be used AT ALL TIMES.

The service is based at the Council Offices, Capswood, Oxford Road, Denham, Bucks. UB9 4LH.

Office Opening Hours
Mon-Weds 9.00-5.30
Thurs – Fri 9.00-5.00

Surgeries at L&Q Beacon Offices 50 Stoke Road, Slough, SL2 5AW
Open Thursdays Between 10am  - 12noon

The Housing Advice Directory also contains details of other emergency accommodation providers or organisations offering advice.