Advice Directory of Organisations


Housing Advice Directory
Shelter - Advice on all housing issues
Tel: 0844 5151380 for new clients(8.00am 12:00am daily) 27 Church St, Slough, SL1 1PL
Tel: Shelterline, 0808 8004444 (24hrs)
Email: slough@shelter.org.uk
Web:www.shelter.org.uk
Other info: Shelter has no accommodation of their own, but will try to help find a place in an emergency
Office hours (10.00 am – 12.30pm weekdays, except Weds)
Cost to user: None
Women's Aid National Domestic Violence Helpline - Offers Advice & information
Tel: 0800 2000247
Web: www.womensaid.org.uk
How to access the service: Helpline only
Cost to user: None


The Bridge Project
Emergency accommodation for 16-25 yr olds
3 – 5 Iffley Road,
Oxford, OX4 1EA
Tel: 01865 794410
How to access the service: Places cannot be booked in advance
Cost to user: Check when phoning

Night Shelter
Direct access emergency accommodation for men & women over 25
O'Hanlon House, P.O. Box 177, Luther St, Oxford OX1 1SF
Tel: 01865 304600
Email:info@oxfordnightsheletr.org.uk
How to access the service: Places cannot be booked in advance
Cost to user: Check when phoning



Citizens Advice Bureau
South Bucks CAB
Council Offices Capswood,
Oxford Road
Denham Bucks UB9 4LH
Tel: 01895 837551
Mon and Thurs 10am - 3pm
CAB On Line Advice Guide
Web: www.adviceguide.org.uk

Services also at:-
Redcote House, Maidenhead SL6 8AW
Tel: 01628 621006 (M'head)
5 Market Square, Chesham
Tel: 01494 784279 (Chesham)
2 Pebble Lane, Aylesbury
Tel: 0870 1264056
How to access the service: Self-referral
Cost to user: None















Age Concern
Advice & assistance for elderly people over 60
145 Meadowcroft, Aylesbury
Tel: 01296 431911
Tel: Helpline 01296 431127
How to access the service: Self- referral
Cost to user: None


Thames Valley Probation Service
Housing advice and referrals to accommodation providers
Revelstoke House, Chalvey Park,
Slough, SL1 2HF
Tel: 01753 537516
How to access the service: Via Courts only
Cost to user: None



Soldier, Sailors, Airmen & Families Association
Housing Advisory service for ex-service personnel
C/o JSHAO, HQ Land command, Erskine Barracks, Wilton, Salisbury SPZ 0AG
Tel: 01722 436400
Web: www.ssafa.org.uk
How to access the service: Self- referral
Cost to user: None




Look Ahead Hostel
Hostel for People aged 18-60
Slough Hostel, Burlington Road, Slough
Tel: 01753 693616
Other info: Usually a short waiting list
Cost to user: Check when phoning


SHOC (Slough Homeless our Concern)
Drop in centre: Food/showers/housing & benefit advice
Serena Hall, Burlington Avenue,
Slough, SL1 2JT
Tel: 01753 536745
Other info: Open Mon, Weds, Fri 9.30-4.00 and Tues, Thurs 9.30 – 1.00
Cost to user: None


Racial Equality Council
Help & advice Open to anyone -particularly from minority ethnic communities
C/o Bucks County Council, Old County Hall, Aylesbury, Bucks. HP20 1UA
Tel: 01296 425334
Email: avrec@ukonline.co.uk
How to access the service: Self-referral during office hours
Cost to user: None



National Benefit Enquiry Line
Help with benefit queries & applications
Tel: 0800 88 2200
Welfare Benefits Team, Old County Hall, Market Square, Aylesbury, HP20 1YU
Email: benefits@buckscc.gov.uk
 Cost to user: None




Mens Advice & Enquiry Line
Support and information for men experiencing domestic violence
Tel: 020 8644 9914
Mon & Wed 9.00am – 10.00pm
Other info: Telephone Helpline only
Cost to user: None


The Tea Warehouse
Hostel for Homeless people aged 18-65 yrs.
3 Amersham Mews, Amersham Hill, High Wycombe
Tel: 01494 753920
Web:www.echg.org.uk info only
Other info: Open 24 hrs. 7 days a week
Cost to user: Check when phoning




Connection Floating Support
Anyone over 16 yrs with or without family, who have their own accommodation but need support
Main office - 60 High Street, Chesham, HP5 1EP
Tel: 01494 794535
Tel: Main office 01296 611496
Email:staff@connection-
chesham.freeserve.co.uk
How to access the service: Self referral or other agency
Cost to user: None




East Berkshire Women's Aid
Accommodation for women & children fleeing violence
P.O. Box 1866, Slough PDO,
Slough SL1 2GP
Tel: 01753 693472
Email: gerrylejeune@aol.com
 Cost to user: None





Way IN
Counselling and Information agency for Young People
60 High Street(Sills Yard)
Chesham, HP5 1EP
Tel: 01494 791177
Email: wayinchesham@hotmail.com
How to access the service: Self referral
Cost to user: None





Wycombe Women's Aid
Accommodation for women & children fleeing violence
Tel: 01494 432000 (via Samaritans)
 Cost to user: None


 Substance Misuse 
 
 
Community Drug & Alcohol Service
Service for anyone with drug or alcohol issue
Sefton Hse. 113 Totteridge Road,
High Wycombe
Tel: 01494 461361
Email:Hem.Goodell@sbucks.nhs.uk
How to access the service: Self-referral or other agencies and GP's
Cost to user: None



Bucks. Drug Action Team (DAT)
Plans & commissions services for drug users in Bucks.
Hampden Hall, Mount Pleasant, Wendeover Road, Stoke Mandeville
Tel: 01296 387033
Email: dat@buckscc.gov.uk
Web:www.bucksdat.co.uk
How to access the service: Self referral or other agency
Cost to user: None




Addiction Counselling Trust
Anyone who has concerns about their or another persons drug/alcohol use
Tel: 01753 676248
Email: aylesbury@addictioncounsellingtrust.com
How to access the service: Self referral
Cost to user: None


Cascaid Statutory
Service offering prescriptions, medical staff,advice and access to rehab & detox
Oak House, Upton Park Hospital,
Albert Road, Slough
Tel: 01753 821789
Email: Jean.Gibson@berkshire.nhs.uk
How to access the service: Any agency, or self referral but then has to access a GP
Cost to user: None



National Drugs Helpline
Advice, assistance and signposting
Tel: 0800 776600
How to access the service: Self-referral
Cost to user: None
Young People 
Youth Enquiry Service
Advice & Assistance with health, housing, drugs & alcohol, counselling for 13 – 25 yr olds
52 Frogmoor, High
Wycombe, Bucks.
Tel: 01494 437373
Email: general info WYCYES@waitrose.com
contact writeon@waitrose.com -
How to access the service: Self referral
Cost to user: None





Connexions
Advice & guidance for 13-19 yr olds or up to 25 yrs with special needs
Enterprise House, 48-52 Kingsbury Sq. Aylesbury
Tel: 01296 339821 option 4
Email: Eyp.bucks@connexions-mob.org
How to access the service: Self referral
Cost to user: None



Minority Ethnic & Traveller Achievement Service (METAS)
Advice & guidance for minority ethnic travellers and asylum seeking pupils
Millbrook Combined School, Mill End Road, High Wycombe
Tel: 01494 473046
Fax: 01494 472171
Email:Metas-millbrook@buckscc.gov.uk
How to access the service: Usually via school
Cost to user: None





The Foyer
Accommodation, training & education for 16-25 yr olds
52 Stoke Road,
Slough, SL2 5AW
Tel: 01753 572250
How to access the service: Usually short waiting list
Cost to user: Check when phoning


Room to Talk Mediation Service
Mediation for 15-19 yr olds & their families
45-47 Oxford Road High Wycombe, Bucks. HP11 2EB
Tel: 01494 520821
Other info: Operates outside High Wycombe if necessary
Cost to user: None
Padstones Housing
16-19 yr olds, single, homeless and vulnerable in supported accommodation. Up to 25 yrs with minimal support
Reedham House, 2 Britwell Road, Burnham, Bucks.
Tel: 01628 660472
Email: sueogden@padstones.org.uk
How to access the service: Self referral or other agency. 2 emergency direct access beds
Cost to user: None


 Mental Health 
Assertive Outreach Team
People experiencing mental health problems who need help to engage with other services
A.O.T. Office Manor House Bierton Road, Aylesbury, HP20 1EG
Tel: 01296 504416
How to access the service: Via Mental Health Teams
Cost to user: None


 
Bucks. Assoc. for Mental Health
- 18-70 years with mental health problems who need accommodation
Sun House, 32 Church St, Chesham, Bucks. HP5 1HU
Tel: 01494 771131
Email: grouphomes@freenet.co.uk
How to access the service: Self referral
Cost to user: None


Community Mental Health Team
- Offers support to people with severe and enduring mental health problems
Tel: 01494 724422
Email:mconnor@buckscc.gov.uk
How to access the service: Referral via GP's only
Cost to user: None

Revolving Doors Agency
- Help for people with mental health problems who have been imprisoned or arrested
Tel: 01494 475052
Web: www.revolving-doors.co.uk
How to access the service: Local support workers
Cost to user: None


Contact Information

For more information please contact Housing Services Team on:

Tel: 01895 837200
Email: housing@southbucks.gov.uk

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