Report a missed collection

Missed Bin Collections

Collection due Tuesday 18 June 2019

Unfortunartely due to vehicle breakdowns we are experiencing delays collecting garden waste in the following areas:

  • Sevenhills Road
  • Hollow Hill Lane
  • Cherry Tree Lane
  • Warren Field
  • Trewarden Avenue
  • Thornbridge Road
  • St Margarets Close
  • St Davids Close
  • Slough Road
  • Rostrevor Gardens
  • Oak End Drive
  • Laurels ROad
  • Iverdale Close
  • Heatherden Green
  • Heathway
  • Copse Wood
  • Bangors Road North
  • Ashford Road
  • Anslow Gardens
  • Glaisyer Way
  • Firs Close
  • Cedar Close
  • Church Road

If you  are due a collection today that has not yet happened, please leave your bin(s) presented as the crews will return to make the collections first thing tomorrow.

We are sorry for any inconvenience this may cause.


Reports must be made within 24 hours of your collection day.

We will not return for bins which:

  • contain incorrect items
  • contain recycling wrapped in bags / liners
  • have had a label attached explaining the non-collection
  • were presented after 7am
  • were not presented at the property boundary
  • were too heavy to be collected safely
  • were presented on the wrong day (check for service changes due to bank holidays)

If your bin or bag was presented correctly, we apologise for the missed collection.

Report a missed bin