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Customer notice

We are currently experiencing issues with payments made using the Chrome browser. Please can you use an alternative browser when making payments.

Service Update - Friday 12 November

We are aware of a technical issue affecting some residents in the South Bucks area when trying to renew a garden waste subscription. The incorrect area and price are showing. If you are trying to renew your subscription and find these errors, please do not proceed with the renewal. We are working to fix this technical issue and will update our website when it has been resolved.

If you have already made a payment for the incorrect price, we will be in contact with you to arrange a refund. We are sorry for any inconvenience caused.

Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.

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Garden waste collection

Pay for a garden waste collection



Contaminated bin

Pay for a contaminated bin to be emptied (bin with incorrect item in)